{
  "family": "agen",
  "sample_count": 1335,
  "category": "trojan_generic",
  "description": "Agen is a generic Agent-family classification used by ESET, Avast, and several other AV vendors for trojan samples that exhibit malicious behavior without matching a specific family signature. Agen detections span many actual malware families and require further analysis for precise attribution.",
  "cta": "If you suspect this malware on your system, do not attempt manual removal. Contact SystemHelpdesk expert MSP support at 855-783-7555 for professional incident response guidance.",
  "aliases": [
    "agent"
  ],
  "enrichment_level": "hand-curated",
  "faq": [
    {
      "@type": "Question",
      "name": "What is Agen?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Agen is a generic Agent-family classification used by ESET, Avast, and several other AV vendors for trojan samples that exhibit malicious behavior without matching a specific family signature. Agen detections span many actual malware families and require further analysis for precise attribution."
      }
    },
    {
      "@type": "Question",
      "name": "How does Agen spread?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Agen is a generic detection name used by AV vendors for a broad category of trojans, so spread mechanisms vary across the samples grouped under it but commonly include email attachments and bundled downloads."
      }
    },
    {
      "@type": "Question",
      "name": "What are the signs of an Agen infection?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Generic-trojan signs include unexpected outbound network connections, unfamiliar processes, slow performance, and antivirus alerts referencing Trojan.Agent variants."
      }
    },
    {
      "@type": "Question",
      "name": "What should I do if I think I have Agen on my system?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "If you suspect this malware on your system, do not attempt manual removal. Contact SystemHelpdesk expert MSP support at 855-783-7555 for professional incident response guidance."
      }
    }
  ],
  "faq_count": 4,
  "mitre_attack": [],
  "cisa_advisory": null,
  "last_updated": "2026-05-27"
}